The Benazir Income Support Programme (BISP) in Pakistan has announced that its camp sites will be permanently closed in 2025, allowing beneficiaries to collect their payments directly from designated shops and HBL Konnect agents. This move aims to make the process easier, faster, and more transparent for poor families. The article provides an explanation of why the campsites were closed, how to collect payments from shops and HBL Konnect, the necessary documents, and precautions to follow.
Why Were BISP Camp Sites Closed?
Camp Sites: Temporary Payment Distribution Solution Visit official website
• Long queues and hot weather delays.
• Mismanagement and unfair treatment complaints.
• Unauthorized deductions and fraud reports.
• Safety issues for women and elderly beneficiaries.
• Government closure in 2025 to shift payments to secure channels.
New Payment System in 2025
New Payment System in Pakistan You can read more:https://pwwfpunjab.com/
• HBL Konnect Agents: Small outlets linked with HBL.
• Registered Shops: Authorized shops for safe withdrawals.
• Banks (HBL & Others): Direct transfers for easier withdrawals.
• Safer method reduces corruption and offers more options for families.
How to Collect BISP Payments from Shops and HBL Konnect?
HBL Konnect Process:
• Visit nearest HBL Konnect agent or authorized shop.
• Bring original CNIC.
• Biometric verification (fingerprint scan) required.
• Receive Rs. 13,500 cash installment.
• Always collect printed receipt as proof.
Documents Required to Collect Payment
Beneficiary Verification Requirements:
• Original CNIC
• Registered mobile number
• Documents for widows, orphans, disabled beneficiaries.
Benefits of the New Payment System
Camp Site Closure and Payment Transfer Advantages
• Ensures year-round payments.
• Eliminates long queues.
• Saves travel time by locating shops closer to villages.
• Provides safety for women and elderly beneficiaries.
• Reduces fraud and deductions through transparent biometric system.
| Option | Location Type | Requirement | Benefit |
|---|---|---|---|
| HBL Konnect Agent | Local Shops | CNIC + Biometric | Quick & safe withdrawal |
| Registered Shops | Nearby Outlets | CNIC + Biometric | Easy access in villages |
| Banks | Branches/ATMs | CNIC + Account | Direct bank withdrawals |
| Mobile Wallet | Pilot Districts | CNIC + Mobile | Digital, cashless option |
Important Tips for Beneficiaries
BISP Payment Collection Guidelines
• Avoid extra money from agents or shopkeepers.
• Always request a receipt after cash collection.
• Visit nearest BISP tehsil office if biometric verification fails.
• Report full payment refusal to BISP helpline.
• Use only officially registered agents and shops for security.
Common Problems in Payment Collection
New System Issues
• Biometric failure: Unrecognized fingerprints.
• Technical errors: System downtime.
• Fraud attempts: Cheating by fake agents.
• Payment delay: Unreleased funds for districts.
• Contact BISP helpline (8171) or nearest BISP tehsil office.
Complaint System for 2025
Complaint Process for Money Deduction, Non-payment, Agent Fraud
• File complaint via 8171 Portal Complaint Section.
• Contact BISP Helpline Call.
• Visit Tehsil Office.
• Keep CNIC and payment receipt safe.
Why HBL Konnect Was Chosen?
HBL Konnect Selection:
• Large network of agents across Pakistan.
• Transparency linked to banking system.
• Biometric verification for security.
• Experience in handling large-scale financial transactions.
Future of BISP Payments
Government System Expansion Plan
• Introduce mobile wallets in more districts.
• Add ATM withdrawals for easy access.
• Link BISP with bank accounts for digital payments.
• Improve fraud prevention and transparency monitoring.
Conclusion
The closure of BISP camp sites in 2025 has significantly altered the way poor families receive financial assistance. Beneficiaries can now withdraw their Rs. 13,500 payments from HBL Konnect agents and authorized shops, a safer, faster, and more transparent system compared to the old camp site method. Families are advised to use official agents, carry their CNIC, and avoid extra charges for withdrawals. The new payment system demonstrates the government’s commitment to making the Benazir Income Support Programme more accessible and secure.
FAQs
In 2025, would it still be possible for me to collect fees from camp sites?
No, campsites aren’t open anymore. Payments may now be picked up from registered stores and HBL Konnect agents.
What happens if my biometric verification is unsuccessful?
For help and manual verification if your fingerprints are not recognized, go to the BISP tehsil office that is closest to you.
Do agents or merchants require additional payments from me?
No, BISP payments are totally free of charge. Report anybody who requests payment right away to the BISP helpdesk (8171).